Skills & Expertise

IT Management;

–A Security-focused individual with membership to professional organisation’s, with diverse knowledge and qualifications in cybersecurity.

–Enabled seamless remote access through COVID with a reduced team whilst keeping essential services operational/available for remote workers and reduced on site work force

–Managed internal dedicated team whilst co-operating with existing and implementing new external 3rd party managed support services as required

—Security—
Implementation of SIEM, SOC, and EDR, CASB services.

The main point of contact for computer and security audits, including Cyber Essentials (subsequent renewals)

Implemented group-wide device encryption, with the use of bitlocker and MDM solutions such as Meraki MDM, SOTI (previously Wandera, and Mobile Iron).

A keen eye for detail and strong skill in steering/creating and realising policy, procedure & DR planning.

Managed/implemented security awareness training for users using Knowbe4 and previously Mimecast and Webroot.

—Infrastructure/virtualisation/hardware—
Specialism in infrastructure from physical, virtualised, hybrid and cloud adoption.

Managed Virtual infrastructure through Hyperv, and VMWare, introducing replication and HA

Experience working with multiple suppliers towards co-location and fully hosted infrastructures

Managed multiple hardware refresh projects on server, storage (SAN), desktop / laptop, mobile, and printers etc

Migrated localised server room migrations during building refurb and floor replacement (environment upgrades)

Project management and supervision of Group-wide installations, new builds, and IT go-lives for new/vacant sites. Including organising electrical / networking / lighting and security systems

Implementation of network upgrades across buildings using contractors to add fiber, wireless links and upgrades to internal cabling across multiple buildings/sites.

Worked with 3rd party vendors to upgrade buildings to use new security/HVAC/car charging and solar systems etc

Managed/Implemented all Windows XP, 7, 10 & 11 machine migrations

Managed/introduced DNS, SSL, DHCP, AD, DFSR, RRAS, RADIUS (NPS)

Introduced centralised MDM for mobile and tablet estates

—Cloud Adoption and managed services—
Experienced in the amalgamation and transition from multiple active directory forests to hybrid and fully cloud based Azure tenancies. Familiar with creating hybrid and cloud-focused infrastructure on Microsoft Azure (with 365 services – Exchange, Teams & SharePoint)

Managed migration from MPLS networks to SD-WAN, moving away from PSTN and traditional site to site connectivity

Implemented enterprise telecommunications systems (Analog to Digital transition, VoIP), whilst migrating from decentralised phone systems such as Mitel/Avaya.

Cloud networking adoption with Cisco Meraki including wireless, switching & VPN/SDWAN

Cloud adoption of storage services, such as AWS (S3) and Azure Blob Storage

Implementation of a DRaaS solution and also Veeam backup for on premises and Azure-based services

CRM and ERP/DMS/HR/Payroll migrations from on-premise to the cloud
managed print, mobile, phone, CCTV, and security estates

Implementation/Migration of Mimecast, 365 email and code2 services

Implementation of remote working for VPN/MFA

Use and adoption of RMM and PSA systems with specialised experience in the ConnectWise Stack, with previous experience with ManageEngine.

—General—

Experience working with products/hardware such as; Darktrace, Mimecast, ConnectWise (Solutions), Sentinel1, Webroot, Kaspersky, Manage Engine, Teamviewer, Logmein, MS Defender, Watchguard, Mitel, Avaya, Microsoft Licensing, Cisco Meraki, Cisco Duo (MFA), Hikvision, Microsoft Entra (Azure), Amazon AWS, Papercut, Keeper, Dashlane, Bitwarden, Forcepoint, Cloudflare, Mailgun, Lexmark/HP/Canon/Xerox printers, Dell/HP/Lenovo (desktop / laptop / server), Raritan-KVM, Ubiquiti Airmax etc.

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Experience with the following;

OS (Configuration, deployment and integration)

  • Microsoft (Specialism);
    • Windows 98SE – 11 (advanced)
    • Windows Server 2003R2 – 2022 (advanced)
  • Apple OS (Basic-Intermediate)
    • Lion, Yosemite (installation, updates, network configuration, folder sharing, application installations)
  • Linux
    • Debian
    • Ubuntu
    • XBMC
      • OpenElec
  • Mobile
    •  Android
      • 4+
    • Apple IOS
      • Version 5+

Backup (Specialism)

  • Veeam
  • Acronis True Image & Backup and Recovery
  • Symantec BackupExec
  • Cobian (Free Solution)
  • BAT/BKF/Windows Backup
  • SQL backup solutions
  • Backup with FTPS and Encryption
  • DraaS

Networking

  • NAS
  • WIFI Extenders & Mainline Adapters
  • Routers
  • Modems
  • Wireless Bridges, WAP & Powerline Adapters
  • Switches
  • Firewall

Software

Microsoft

    • Exchange 2010-current (online) w/powershell
    • Sharepoint 2013-current (online)
  • Remote
    • Teamviewer, Log me in, RealVNC, ScreenConnect
    • Citrix XenApp Server (Basic, set-up)
    • RDS (advanced)

Engineering (past specialism)

    • AutoCad 2015
    • Solidworks 2014 (intermediate-advanced use)
    • Pro Engineer Wildfire 4.0, Creo Parametric 2 (Low-Intermediate use)
  • Graphics
    • Rendering
      • Keyshot, Maxwell, 3Ds Max (skills a little outdated), Photoview (Solidworks embedded) & Photoview 360 (Solidworks embedded)
    • Digital Images and media
      • Adobe Suite
      • Sony Vegas (video editing)
    • Web (Antiquated specialism)
      • Dreamweaver (skills a little outdated)
      • Microsoft Expression
      • Visual Studio (very basic, mainly GUI)
  • Virtualisation
    • VMware, Parallels, HyperV

Databases

  • Microsoft SQL server
  • MySQL (PHPmyadmin, XAMPP)
  • DBISAM

Antivirus and Malware Protection (Specialism)

  • Webroot
  • Sentinel1
  • Kaspersky
    • KAV 6 and 8
    • KES 8 and 10
    • Kaspersky for Mobile devices
    • KIS 2010-2016
    • KSC 8-10
    • Rootkit Removal Tool
    • Password Manager
  • AVG
    • AV, Internet Security
  • Other products;
    • Malware Antibytes, Spybot Search and Destroy, ComboFix, HiJackThis